Welcome to MTS Global (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, services, and communications. By using our website or engaging with our services, you agree to these Terms. If you do not agree, please discontinue use.
MTS Global provides professional call center and telecom-related services, which may include:
Inbound call handling
Outbound calling and follow-up services
Customer support operations
Lead generation and qualification
Digital advertising support, including Google Ads management
Call-focused marketing and customer engagement services
Services may vary depending on client requirements and agreed scope.
You agree to use our website in a lawful and responsible manner. You must not:
Use the website for unlawful or misleading purposes
Attempt to access restricted systems or data
Interfere with website functionality or security
Submit false or misleading information
We reserve the right to limit access if misuse is identified.
By submitting your details through our website, lead forms, or advertisements:
You consent to being contacted by us via phone, email, or other communication methods
Communications may include service responses, follow-ups, or consultations
Calls may be recorded or monitored for quality assurance, training, or compliance, where permitted by law
You may request to stop communications at any time.
Our services may involve lead generation and digital advertising activities. This means:
Enquiries or leads may be generated through platforms such as Google Ads or Meta Ads
Submitted information may be used to contact you regarding services
In some cases, leads may be shared with authorized partners to fulfill service objectives
We do not sell personal data to unauthorized third parties.
Clients engaging our services agree to:
Provide accurate, complete, and lawful information
Ensure compliance with applicable laws and industry regulations
Use leads and call services ethically and responsibly
Obtain any required permissions or approvals relevant to their industry
We aim to deliver high-quality and professional services; however:
We do not guarantee specific sales, revenue, or conversion outcomes
Results may vary depending on market conditions, industry, audience, and external factors
Advertising and call performance depend on variables beyond our direct control
Where services are provided on a paid basis:
Pricing, billing terms, and payment schedules will be communicated separately
Payments are due as agreed
Non-payment or delayed payment may result in service interruption
Unless otherwise agreed in writing:
Services already delivered are generally non-refundable
Cancellation requests should be communicated in advance
We aim to handle cancellations and refunds fairly and reasonably on a case-by-case basis
All website content, branding, text, and materials are owned by or licensed to MTS Global. You may not reproduce, distribute, or reuse content without prior written permission.
We treat client and enquiry information with reasonable confidentiality and use it solely for service-related purposes, except where disclosure is required by law.
To the extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not responsible for losses caused by third-party platforms, service providers, or external systems
Our liability is limited to the scope of services provided
Our services may rely on third-party platforms (e.g., advertising, CRM, or communication tools). We are not responsible for the availability, policies, or actions of third-party services.
We may update these Terms of Service periodically. Any changes will be posted on this page. Continued use of our services constitutes acceptance of the updated terms.
These Terms of Service are governed by applicable laws based on the jurisdiction in which services are provided.
For questions regarding these Terms of Service, please contact:
Email: info@themtsglobal.com