Welcome to MTS Global (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and services. By accessing our website or engaging with our services, you agree to these terms. If you do not agree, please refrain from using our website or services.
MTS Global provides professional call center and telecom-related services, including but not limited to:
Inbound call handling
Outbound calling and follow-ups
Customer support services
Lead generation and qualification
Digital advertising support, including Google Ads management
Our services are delivered by trained professionals using structured processes designed to support client objectives.
You agree to use our website only for lawful purposes. You must not:
Use the website in a way that disrupts or damages its functionality
Attempt unauthorized access to systems or data
Submit false, misleading, or unlawful information
We reserve the right to restrict access if misuse is identified.
When you submit an enquiry, request a consultation, or engage our services:
You consent to being contacted via phone, email, or other communication methods
Communications may be related to service delivery, follow-ups, or support
Calls may be recorded for quality assurance, training, or compliance purposes where permitted by law
Our services may involve lead generation and advertising activities. This means:
Leads may be generated through digital advertising platforms
Contact information submitted may be used to respond to enquiries or provide services
In some cases, leads may be shared with authorized partners to fulfill service objectives
We do not sell personal data to unauthorized third parties.
Clients engaging our services agree to:
Provide accurate and complete information
Comply with applicable laws and regulations in their industry
Use generated leads and call services responsibly and ethically
Ensure their own compliance with advertising, data protection, and consumer laws
While we strive to deliver high-quality services:
We do not guarantee specific sales, revenue, or conversion outcomes
Performance may vary based on industry, market conditions, and client-provided information
Advertising and call outcomes depend on multiple external factors beyond our control
If paid services are agreed upon:
Fees, billing terms, and payment schedules will be communicated separately
Payments are due as per agreed terms
Late or non-payment may result in service suspension until resolved
Unless otherwise agreed in writing:
Services already delivered are generally non-refundable
Cancellation requests should be communicated in advance
We aim to handle refund or cancellation matters fairly and on a case-by-case basis
All website content, branding, and materials are owned by or licensed to MTS Global. You may not copy, reproduce, or distribute content without prior written consent.
We treat client information and business details with confidentiality and use them solely for service-related purposes, except where disclosure is required by law.
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not responsible for losses arising from third-party platforms, service providers, or external factors
Our liability is limited to the scope of services provided
Our website may reference or link to third-party platforms or services. We are not responsible for the content, policies, or practices of third parties.
We may update these Terms & Conditions periodically. Updates will be posted on this page, and continued use of our services constitutes acceptance of any changes.
These Terms & Conditions are governed by applicable laws and regulations based on the jurisdiction in which services are provided.
For questions or concerns regarding these Terms & Conditions, please contact:
Email: info@themtsglobal.com